INTL
Freelancer
쉬움
외주
원격 가능
Entry-Level IT Desktop Support
예산
$600~$1,500 INR
예상 기간
1~3개월
난이도
쉬움
기술 스택
Windows 10/11
Microsoft 365
Desktop Support
Technical Support
Imaging
User Profile Management
Outlook
Teams
OneDrive
Networking Basics
Printer Troubleshooting
AI 분석 요약
Windows 기반 환경에서 신규 입사자 노트북 설정 및 Microsoft 365 연동, Outlook, Teams, OneDrive 관련 사용자 지원 티켓 해결을 담당할 프리랜서 데스크톱 지원 엔지니어를 찾습니다. Windows 10/11 설정, 사용자 프로필 관리, Microsoft 365 관리 센터에 대한 이해와 비기술 직원과의 명확한 소통 능력이 요구되는 엔트리 레벨 프로젝트입니다.
프로젝트 원문 설명
I’m looking for a freelance desktop support engineer who can jump in and keep our Windows-based workforce running smoothly. Day to day you will image and configure new laptops for incoming employees, link them to the company’s Microsoft 365 tenant, and resolve user tickets that revolve mostly around Outlook, Teams, and OneDrive—including the occasional OneDrive sync headache.
Our environment is purely Windows, so solid familiarity with Windows 10/11 settings, user profile management, and common networking or printer hiccups is essential. Because the role is entry-level, I don’t expect years of experience; I do need someone who can communicate clearly with non-technical staff, follow documented procedures, and research fixes when something unfamiliar appears.
Deliverables for each engagement:
• A fully configured, secure laptop ready for hand-over to the new hire
• Closure of assigned support tickets with concise resolution notes
If you’re comfortable living inside Microsoft 365 admin centers, handling Outlook profile rebuilds, Teams cache resets, and keeping OneDrive happy, let’s talk so we can set up a start date.
Our environment is purely Windows, so solid familiarity with Windows 10/11 settings, user profile management, and common networking or printer hiccups is essential. Because the role is entry-level, I don’t expect years of experience; I do need someone who can communicate clearly with non-technical staff, follow documented procedures, and research fixes when something unfamiliar appears.
Deliverables for each engagement:
• A fully configured, secure laptop ready for hand-over to the new hire
• Closure of assigned support tickets with concise resolution notes
If you’re comfortable living inside Microsoft 365 admin centers, handling Outlook profile rebuilds, Teams cache resets, and keeping OneDrive happy, let’s talk so we can set up a start date.
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