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Stripe: Privacy Operations Program Manager
예상 기간
정규직 (기간 미정)
난이도
보통
기술 스택
Jira
AI 분석 요약 기회점수 20/100
이 공고는 Stripe의 개인정보 운영(Privacy Operations) 프로그램 매니저 채용으로, 소프트웨어 개발직이 아닙니다. 데이터 주체 요청(DSR), 개인정보 영향평가(PIA/DPIA), 처리활동기록(ROPA), 이전영향평가(TIA), 쿠키 컴플라이언스 등 개인정보 관련 프로세스를 총괄 운영·관리하는 것이 핵심 업무입니다. 프로세스 개선, 감사 가능한 문서화, Jira 티켓 관리, 법무·엔지니어링팀 연계가 주된 역할로, 개발자가 아닌 개인정보 보호·컴플라이언스 운영 전문가에게 적합합니다.
핵심 요구사항
- 개인정보/데이터보호 규제(GDPR 등)에 대한 이해와 운영 경험
- DSR·PIA·ROPA·TIA·쿠키 컴플라이언스 등 프라이버시 프로그램 관리
- 감사 가능한 문서·플레이북·응답 라이브러리 작성 및 유지
- AI 툴링을 활용한 프로세스 자동화 및 개선
- 법무·엔지니어링 등 크로스펑셔널 협업 및 요청 분류/라우팅
산출물
- 프라이버시 프로그램 플레이북 및 프로세스 문서
- 감사 가능한 개인정보 평가 문서(PIA/DPIA/ROPA/TIA)
- 고객 응답 라이브러리 및 자동화 워크플로우
매력 포인트
- 글로벌 대기업(Stripe) 정규직
- US 리모트 근무 가능
주의사항
- 개발 외주가 아닌 정규직 채용 공고
- 카테고리가 'Full-Stack Programming'으로 잘못 태깅됨 (실제로는 비개발 운영/컴플라이언스 직무)
- 예산·기간 정보 없음
프로젝트 유형장기계약
적합 개발자개인정보 보호/컴플라이언스 운영 프로그램 매니저 (개발직 아님)
프로젝트 원문 설명
Headquarters: US Remote
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
The Privacy Operations team is a pivotal part of the global privacy program at Stripe. Our vision is operational excellence—a team that is proactive, streamlined, and deeply embedded in the way Stripe works. Privacy Operations is the authoritative operational hub for privacy processes, enabling high-quality privacy experiences for users and data subjects, and owning clear and auditable documentation for internal stakeholders and external regulators. We partner with Privacy Legal and Privacy Engineering to protect user data.
What you'll do
In this role, you'll own the programs central to how Stripe handles privacy at scale. You'll drive end-to-end management across data subject requests, privacy impact assessments, records of processing activities, transfer impact assessments, and cookie compliance, making day-to-day decisions that keep operations regulatory-ready and auditable. You'll also identify where processes can be tightened or automated, and build the documentation and tooling that make the team's work consistent and sustainable.
You'll work as a key connector between Privacy Legal, Privacy Engineering, and cross-functional partners across the company, translating global privacy requirements into practical operations. As a primary point of contact for incoming privacy requests, you'll handle triage and routing, and build the playbooks and response libraries that allow the team to deliver high-quality, consistent privacy experiences for Stripe users and for the regulators who depend on clear, auditable records.
Responsibilities
- Own end-to-end program management across core privacy programs such as data subject requests (DSRs), PIAs and DPIAs, records of processing activities (ROPA), transfer impact assessments (TIAs), and cookie compliance, making day-to-day operational decisions, enforcing processes to ensure regulatory readiness, and measuring compliance at scale
- Identify and implement process improvements, including leveraging AI tooling to automate routine tasks, developing structured workflows to sustain quality standards, and maintaining accurate, auditable program records including playbooks and process documentation
- Create and maintain clear, auditable privacy documentation, including privacy assessments, program playbooks, and customer response libraries, to provide scalable, consistent privacy operational support
- Work with Privacy Legal and Privacy Engineering to fulfill user requests, build and deepen expertise on global privacy and data-protection requirements, and escalate novel or complex requests with appropriate context and documentation
- Rotate through the team's weekly runner model as the primary point of contact for incoming privacy requests, routing across intake channels and managing Jira run tickets
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 5+ years of demonstrated privacy program management and a proven track record of operationalizing and scaling cross-functional organization-wide programs from the ground up
- Excellent collaboration, communication, and relationship-building skills, and the ability to convey complex ideas succinctly to all audiences
- Demonstrated experience with privacy legislation such as GDPR, CCPA, LGPD, and PIPEDA. Experience with US state legislation, HIPAA, and GLBA is a plus.
- Hands-on experience with privacy impact assessments (PIAs and DPIAs), data subject request workflows, records of processing activities (ROPA), or other core privacy program operations
- Ability to analyze complex problems to identify root causes and trends, and to document complex narratives in a simplified way that others can use
- Curious and self-motivated with a strong affinity for vision setting, strategic problem solving, and driving outcomes
- Experienced in juggling multiple projects in a fast-paced, high-growth environment, with tight timelines and shifting priorities
- A team player, willing to pitch in where needed
Preferred qualifications
- Experience in fast-paced, high-growth environments. Previous tech industry experience is a plus.
- Demonstrated experience using AI to accelerate day-to-day privacy operations work
- Experience with third-party risk management, RFP and DDQ response processes, or cross-border transfer assessments
- Privacy certification such as CIPP/E, CIPP/US, or CIPM is a plus
To apply: https://weworkremotely.com/remote-jobs/stripe-privacy-operations-program-manager
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
The Privacy Operations team is a pivotal part of the global privacy program at Stripe. Our vision is operational excellence—a team that is proactive, streamlined, and deeply embedded in the way Stripe works. Privacy Operations is the authoritative operational hub for privacy processes, enabling high-quality privacy experiences for users and data subjects, and owning clear and auditable documentation for internal stakeholders and external regulators. We partner with Privacy Legal and Privacy Engineering to protect user data.
What you'll do
In this role, you'll own the programs central to how Stripe handles privacy at scale. You'll drive end-to-end management across data subject requests, privacy impact assessments, records of processing activities, transfer impact assessments, and cookie compliance, making day-to-day decisions that keep operations regulatory-ready and auditable. You'll also identify where processes can be tightened or automated, and build the documentation and tooling that make the team's work consistent and sustainable.
You'll work as a key connector between Privacy Legal, Privacy Engineering, and cross-functional partners across the company, translating global privacy requirements into practical operations. As a primary point of contact for incoming privacy requests, you'll handle triage and routing, and build the playbooks and response libraries that allow the team to deliver high-quality, consistent privacy experiences for Stripe users and for the regulators who depend on clear, auditable records.
Responsibilities
- Own end-to-end program management across core privacy programs such as data subject requests (DSRs), PIAs and DPIAs, records of processing activities (ROPA), transfer impact assessments (TIAs), and cookie compliance, making day-to-day operational decisions, enforcing processes to ensure regulatory readiness, and measuring compliance at scale
- Identify and implement process improvements, including leveraging AI tooling to automate routine tasks, developing structured workflows to sustain quality standards, and maintaining accurate, auditable program records including playbooks and process documentation
- Create and maintain clear, auditable privacy documentation, including privacy assessments, program playbooks, and customer response libraries, to provide scalable, consistent privacy operational support
- Work with Privacy Legal and Privacy Engineering to fulfill user requests, build and deepen expertise on global privacy and data-protection requirements, and escalate novel or complex requests with appropriate context and documentation
- Rotate through the team's weekly runner model as the primary point of contact for incoming privacy requests, routing across intake channels and managing Jira run tickets
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 5+ years of demonstrated privacy program management and a proven track record of operationalizing and scaling cross-functional organization-wide programs from the ground up
- Excellent collaboration, communication, and relationship-building skills, and the ability to convey complex ideas succinctly to all audiences
- Demonstrated experience with privacy legislation such as GDPR, CCPA, LGPD, and PIPEDA. Experience with US state legislation, HIPAA, and GLBA is a plus.
- Hands-on experience with privacy impact assessments (PIAs and DPIAs), data subject request workflows, records of processing activities (ROPA), or other core privacy program operations
- Ability to analyze complex problems to identify root causes and trends, and to document complex narratives in a simplified way that others can use
- Curious and self-motivated with a strong affinity for vision setting, strategic problem solving, and driving outcomes
- Experienced in juggling multiple projects in a fast-paced, high-growth environment, with tight timelines and shifting priorities
- A team player, willing to pitch in where needed
Preferred qualifications
- Experience in fast-paced, high-growth environments. Previous tech industry experience is a plus.
- Demonstrated experience using AI to accelerate day-to-day privacy operations work
- Experience with third-party risk management, RFP and DDQ response processes, or cross-border transfer assessments
- Privacy certification such as CIPP/E, CIPP/US, or CIPM is a plus
To apply: https://weworkremotely.com/remote-jobs/stripe-privacy-operations-program-manager
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